Service Policy

Drop-Off and In-Store Pick-Up Service

Description:

Experience the convenience of our drop-off and in-store pick-up service at our facility located at 98-14 Northern Blvd, Corona, NY 11368. Open daily from 6am to 10pm, 7 days per week.

Service Details:

– Attendant On-Duty Hours: Open daily from 6am to 10pm.

– Receipts and Verification: Upon drop-off, our staff will provide a detailed order receipt. At pick-up, receive a finalized receipt of service.

– Loss or Damage: Notify us within 24 hours for prompt resolution.

Local Pick-Up and Delivery Service (Corona Area)

Description:

Our dedicated local service caters to residents within the Corona area of Queens, NY.

Service Details:

– Booking Options: Schedule via in-person, phone 718-504-6214, or text.

– Service Areas: Specifically serving Corona.

– No-Show Policy: Failure to present laundry may result in a fee.

Pick-Up and Delivery Service (Outside Corona Area)

Description:

Extend your options with our service for customers outside our standard Queens area.

Service Details:

– Booking Options: Arrange services by calling 718-504-6214 or emailing info@ohwowcleaners.com.

– Service Areas: Covering East Elmhurst, Elmhurst, Astoria Heights, Jackson Heights, Jamaica, Hollis, and Queens Village.

– No-Show Policy: Ensure laundry readiness to avoid fees.

Partnership with DoorDash

Description:

Choose between delivery by our drivers or through DoorDash for convenience.

Service Details:

– Options: Select based on preference and availability.

Additional Considerations:

– Service Excellence: Your satisfaction is our priority. Contact us for any questions or concerns.

Refund Policy: Refunds available for errors or upon request.

– Customer Support: Committed to exceeding your expectations.