This email policy outlines how Oh Wow Cleaners collects, uses, and protects data related to email communications.
Last Updated May 6, 2025
1. Who We Are
We are Oh Wow Cleaners, and our website can be found at https://ohwowcleaners.com. You can reach us at info@ohwowcleaners.com or by calling 718-504-6214. Our location: 98-14 Northern Blvd, Corona, NY 11368.
2. Data Collection & Purpose
We collect your email address, name, and any preferences you provide when subscribing or interacting with our services. This data helps us send emails related to order updates, promotions, newsletters, and customer support.
3. Contact Forms
When you submit your details through a form on our site, we retain your email and preferences to send relevant communications. This information is not shared externally or used for unrelated marketing purposes.
4. Cookies
Cookies may be used on our website to remember preferences, analyze traffic, and improve the user experience. However, cookies do not affect our email communications directly.
5. Who We Share Your Data With
We do not sell or rent your email address. Your data is only shared with trusted providers (like email services) who help us deliver messages securely and are contractually bound to protect your information.
6. How Long We Retain Your Data
We retain your email and preferences as long as you remain subscribed. If you unsubscribe, we remove you from our active list, but may retain limited data for compliance or service history.
7. What Rights You Have Over Your Data
- Unsubscribe: Click the link at the bottom of any email to stop receiving communications.
- Access/Correction: Contact us to view or correct your stored email data.
- Deletion: You may request permanent deletion of your data by reaching out directly.
8. Where Your Data Is Sent
Your email data may be stored or processed by third-party platforms (e.g., Mailchimp or similar) outside your country. We ensure these vendors comply with data protection regulations.
9. How We Protect Your Data
We use encryption, firewalls, and secure servers to protect your email and personal data. All access is limited to trained personnel and trusted partners.
10. What Data Breach Procedures We Have
In case of a breach, we investigate immediately and notify affected users. Preventive steps are implemented and updates provided to ensure transparency and compliance.
11. What Third Parties We Receive Data From
We do not collect email addresses or other data from third-party sources. All data is provided directly by users who engage with us.
12. Automated Profiling and Email Personalization
We may use basic segmentation (e.g., location, past orders) to personalize emails. No decisions are made through AI or profiling that affect your rights or access to service.
13. Regulatory Compliance
Oh Wow Cleaners complies with the CAN-SPAM Act and other applicable privacy laws. You may opt out of marketing communications at any time and request access to or control over your personal information.
14. Contact Information
Email: info@ohwowcleaners.com
Phone: 718-504-6214
Live Support Chat: Start a Chat