Email Privacy Policy

Last Updated May 8, 2025

Who We Are

We are Oh Wow Cleaners, and our website can be found at https://ohwowcleaners.com. For inquiries, please contact us via email at info@ohwowcleaners.com or by phone at 718-504-6214. Our physical address is 98-14 Northern Blvd, Corona, NY 11368.

Data Collection & Purpose

To provide email marketing services and customer communications, we collect the following personal data from users who opt into our email marketing:

– Personal Data: Name, email address, and any preferences or information shared during email communication.

– Transactional Data: Purchase history and related service details (if applicable).

– Email Communication Data: Content of emails sent and received, including responses to promotions or offers.

We collect this information solely to send marketing messages, promotions, and transactional updates about our services. By providing consent through opt-in, users agree to receive email marketing communications from us.

Contact Forms

If you sign up for our email marketing through a contact form, we collect your email address and any details you provide in the form (such as name and preferences). These details are stored for the purpose of sending you marketing messages, service updates, and promotions. We do not use this information for any other marketing purposes.

Cookies

As this privacy policy pertains to email marketing, cookies are not used in this context. However, if you visit our website, cookies may be used to track your preferences or for analytics.

Who We Share Your Data With

We do not share your personal data with any third parties for email marketing, other than necessary providers that help us send email communications, such as:

– Email Service Providers: Who deliver the email messages.

– Payment Processors: If applicable, for processing payments or billing related to services.

These service providers are contractually obligated to protect your personal information and comply with privacy regulations.

How Long We Retain Your Data

We retain your personal data collected for email marketing as long as you remain subscribed to our marketing list or until you opt-out. If you decide to stop receiving email messages, your data will be removed from our system.

For compliance, we may retain some transactional data for a period of [insert period, e.g., 1 year] after you opt-out to track marketing performance or resolve any disputes.

What Rights You Have Over Your Data

You have the right to:

– Opt-out: You can stop receiving email messages at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly via info@ohwowcleaners.com or 718-504-6214.

– Access and correction: You can request access to the personal data we hold and request corrections by contacting us at info@ohwowcleaners.com.

– Deletion: You can request that we delete your personal data by contacting us.

Where Your Data Is Sent

Your data may be processed and stored by email service providers, which may be based outside the European Union. We ensure that these providers meet data protection standards and comply with GDPR regulations, either through contractual agreements or certifications.

Contact Information

For privacy concerns related to email marketing or this policy, please contact:

Email: info@ohwowcleaners.com

Phone: 718-504-6214

How We Protect Your Data

We use encryption and other security measures to protect your email address and other personal data used for email communications. We also require our third-party service providers to implement security practices to safeguard your information.

What Data Breach Procedures We Have in Place

In the event of a data breach, we will promptly investigate and notify affected individuals in accordance with applicable privacy laws. Affected users will be informed of any potential risks and corrective actions taken.

What Third Parties We Receive Data From

We do not receive personal data from third parties for email marketing purposes, aside from the information you provide when you opt into our email list.

What Automated Decision-Making and/or Profiling We Do with User Data

We do not engage in automated decision-making or profiling using your personal data for email marketing. However, we may use aggregated data to improve our marketing campaigns and customer engagement.

Industry Regulatory Disclosure Requirements

Oh Wow Cleaners is committed to following email marketing regulations, including the CAN-SPAM Act and similar regulations in applicable jurisdictions.